The PC port of Batman: Arkham Knight has been suffering from performance issues since release. And Warner Bros has now made a drastic step by suspending all sales of the PC version of the game.
Warner Bros has already released an official statement regarding the issue:
Dear Batman: Arkham Knight PC owners,
We want to apologize to those of you who are experiencing performance issues with Batman: Arkham Knight on PC. We take these issues very seriously and have therefore decided to suspend future game sales of the PC version while we work to address these issues to satisfy our quality standards. We greatly value our customers and know that while there are a significant amount of players who are enjoying the game on PC, we want to do whatever we can to make the experience better for PC players overall.
Thank you to those players who have already given valuable feedback. We are continuously monitoring all threads posted in the Official Batman: Arkham Knight Community and Steam forums, as well as any issues logged with our Customer Support (support.wbgames.com). If you purchased your copy of the game and are not satisfied with your experience, then we ask for your patience while these issues are resolved. If desired, you can request a refund at help.steampowered.com (Steam refund policies can be found here: http://store.steampowered.com/steam_refunds) or the retail location where you purchased the game.
The Batman: Arkham fans have continually supported the franchise to its current height of success, and we want to thank you for your patience as we work to deliver an updated version of Batman: Arkham Knight on PC so you can all enjoy the final chapter of the Batman: Arkham series as it was meant to be played.
A lot of users are already asking for refunds, and so far there are reports that Valve has already started giving refunds to dissapointed customers.
Here are some of the issues experienced by Kotaku from the PC port of the game:
- The batmobile sequences (of which there are many) cause the frame rate to tank.
- The frame rate is locked to 30 frames-per-second, unless you modify an INI file.
- There’s constant stuttering, which makes playing the game incredibly difficult.
- When attempting to verity the game cache, sometimes it ends up deleting the game.
Given the crappy situation of the game, this was a good call for Warner Bros, but it makes one to question how could the developer of the game not know about these issues before launching the game.
They could have delayed the PC version of the game for a few weeks before releasing it instead of releasing a shitty port to satisfy the PC Master Race.